I got my Starter Kit. Is my first month's bill paid?
Your Starter Kit is a one-time $25 purchase that includes your SIM card and Activation Code. Your monthly unlimited plan is billed separately. For more on Starter Kits, click HERE.
When do I choose my plan?
Once your Starter Kit arrives in the mail, you can use the SIM card and Activation Code to connect your service at home. During this process, you will have the option to choose one of our unlimited plans.
Can I have Unlimited Talk & Text and Unlimited Talk, Text and Web on the same account?
Yes! Choose Unlimited Talk & Text or Unlimited Talk, Text & Web, or mix & match on the same plan to fit the way you live.
Can either the $24.88 or the $39.88 plan be the primary line on the account?
Yes! You can choose either plan for your first line and either plan for each additional line. You can get Unlimited any way you want it.
Because this is a postpaid plan, when will I be billed?
You will receive a text message 16 to 18 days after activation with billing information, but you will not receive a paper bill in the mail.
Your first bill is prorated (you'll only pay for the days of service you've already used) and will be due approximately 30 to 35 days from the day you activated. Your bill will include applicable taxes every month.
How do I use my own phone on Family Mobile?
Most GSM phones (those that use a SIM card) can be used with Family Mobile service. Check your warranty and carrier contract to see what conditions apply to unlocking your phone, then call your current provider to have your phone unlocked.
How do I pay my Family Mobile bill?
In stores ? Pay at the Money Center or customer service desk.
Online or by phone ? Pay with a credit/debit card or from a checking account at myfamilymobile.com or via the automated system by calling 611 (1-877-760-8760).
AutoPay ? Pay automatically every month via credit/debit card or from a checking account via the automated system by calling 611 (1-877-760-8760).
One $25 Family Mobile Starter Kit is required for each line you connect to service (up to 5 lines per account). Each Starter Kit includes a SIM card and directions to activate service.
Online
$25.00
One $25 Family Mobile Nano SIM Starter Kit is required for each iPhone 5 you connect to service (up to 5 lines per account). Each Starter Kit includes a SIM card and directions to activate service.
Online
$25.00
Starter Kit - Nano SIM
One $25 Family Mobile Nano SIM Starter Kit is required for each iPhone 5 you connect to service (up to 5 lines per account). Each Starter Kit includes a SIM card and directions to activate service.
Online
$25.00
Your phone purchase price includes the $25 Starter Kit.
One Family Mobile Starter Kit is required for each line of service you connect (up to 5 lines per account). Each Starter Kit includes a SIM card and directions to activate service.
Starter Kit - Standard and Micro SIM
One $25 Family Mobile Starter Kit is required for each line of service you connect (up to 5 lines per account). Each Starter Kit includes a SIM card and directions to activate service.
Online
$25.00
Walmart Family Mobile
$39.88 plan includes up to 2.5 GB of data at 3G speeds; then is reduced to 2G speeds for remainder of cycle.
Wireless service provided by T-Mobile USA, Inc. Domestic use only. No data roaming. Limited-time offer; subject to change. Taxes & fees additional. Not all features available on all
devices. Starter Kit purchase required for each line of service. Capable device required to achieve 3G and 4G-speeds. Unlimited talk & text features are for direct communication
between 2 people. General Terms: Featured plans include unlimited domestic voice, messaging, and data only; Extras Pack required for international use and other services. Plan's
data speed allotment of up to 2.5 GB of 3G data per line; after allotment reached, speeds slowed to up to 2G speeds for rest of billing cycle. Limit five lines per account; all lines must
be activated in the same T-Mobile market and have the same billing address and area code. Regulatory Programs Fee of $0.97 per line/ month applies. Taxes approx. 6%-28% of bill.
Data: You will be charged for all data sent by or to you through the network, regardless of whether received. Messaging: You will be charged for all messages sent by or to you through
the network, regardless of whether received. Character length/file size of messages/attachments may be limited. Apps and 3rd Party Content: Use of some content or features may
incur separate, additional charges and/or require a qualifying plan or access to Wi-Fi connection. Coverage not available in some areas. Network Management: Service may be
slowed, suspended, terminated, or restricted for misuse, abnormal use, interference with our network or ability to provide quality service to other users, or significant roaming. Bill
Details: Bill information available at www.myfamilymobile.com; paper bills not sent except in limited circumstances. Charge may apply to pay bill in-store or through Customer Care.
Map Information: Maps approximate anticipated coverage outdoors, which may include limited or no coverage areas, and do not guarantee service availability. Within coverage
areas, network changes, traffic volume, outages, technical limitations, signal strength, your equipment, obstructions, weather and other conditions may interfere with service quality
and availability. Capable device required for network connection and 3G speeds. See Family Mobile Terms and Conditions (including arbitration provision) , as established by
T-Mobile, at myfamilymobile.com for details. Android is a trademark of Google Inc.Android robot is created and shared by Google and used according to the Creative Commons 3.0
Attribution License.T-Mobile is a registered trademark of Deutsche Telekom AG. Walmart, the Spark Design and Family Mobile are trademarks of Wal-Mart Stores, Inc.
From family mobile phones to unlimited talk plans, the family mobile phone deals and accessories you're looking for are available at Walmart.
Choose from our wide selection of cell phones, prepaid minutes and data cards, as well as cell phone accessories. Walmart has a wide variety of family mobile phones and family mobile phone plans, as well as headphones, speakers, clips, charging stations, phone protectors and much more.
Whether you're shopping for a Family Mobile WebPak refill card or checking out the latest Android-powered Smartphone or Android accessories, Walmart has you covered. You will also find an HTC Wildfire S Prepaid cell phone, a Walmart Family Mobile activation kit or a Walmart Family Mobile Concord Smartphone to meet your mobile phone needs.
Walmart.com makes it easy to shop for a variety of cell phone chargers, in-vehicle mounts and much more by department, brand, price, customer rating, special offers and more. Shop for prepaid minutes and data cards from Walmart, which can be delivered by mail. Be sure to look for money-saving shipping offers and free store pickup for many products when you shop at Walmart.com.
At Walmart, there's a phone or accessory for everyone in your family. From basic choices to an Android-powered Smartphone, we've got you covered. Sign up for Walmart Family Mobile and enjoy family mobile support and an unlimited plan at a great price. Save money. Live better.
