Employment Opportunities

Roland Corporation U.S.

One of the leading music products companies in the industry, Roland Corporation U.S. has employment opportunities for dynamic, resourceful, results-driven individuals determined to make a difference in contributing to our success.

We are an organization of dedicated people committed to creating and distributing superior musical products. Our core values are focused on our customer service, innovation and creativity, quality and the contagious enthusiasm among our employees.

We have an excellent benefit package, as part of our total compensation, which includes Medical, Dental, Vision, Life Insurance Plans, Disability Plans, Vacation and Holiday pay and a great 401(k) plan.

Roland Corporation U.S. is an Equal Employment Opportunity employer. In accordance with the Americans with Disabilities Act, please contact the Human Resources Department if at any time during the interview process you feel a reasonable accommodation is required to facilitate the interview or job functionality.

Roland does not accept unsolicited resumes from any sources other than from the candidates themselves.

Please send all resumes to employment@rolandus.com.



Current Openings

Vice President of Sales

Division: Sales
Reports To: CEO/President

Summary Description

The vice president of sales position is responsible for leading the MI and Pro A/V sales divisions of Roland Corporation U.S. to meet company objectives for the world-renowned Roland, BOSS, and V-MODA brands. The ideal candidate will have a deep understanding of B2B independent and chain retail distribution models and a proven track record developing strategic sales plans based on goals that promote sales growth and customer satisfaction. This position is based in Los Angeles at the Roland U.S. headquarters.

Duties and Responsibilities

  • Develops plans and strategies for developing business and achieving the company’s sales goals.
  • Creates a culture of success and ongoing business and goal achievement.
  • Manages sales teams and resources to deliver profitable growth.
  • Manages revenue and expense budgets.
  • Defines optimal sales force structure, hires and develops sales staff, and defines and oversee sales staff compensation and incentive programs that motivate the sales team to achieve their sales targets.
  • Defines and coordinates sales training programs that enable staff to achieve their potential and support company sales objectives.
  • Manages customer expectations and contributes to a high level of customer satisfaction.
  • Defines sales processes that drive desired sales outcomes and identifies improvements where and when required.
  • Puts in place infrastructure and systems to support the success of the sales team.
  • Provides detailed and accurate sales forecasting.
  • Compiles information and data related to customer and prospect interactions.
  • Monitors customer, market and competitor activity and provides feedback to company leadership team and other company functions.
  • Works closely with the marketing team to establish successful support, channel and partner programs.
  • Manages key customer relationships and participates in closing strategic opportunities.
  • Travels for in-person meetings with customers and partners and to develop key relationships.
  • Ensures communications are coordinated, supports sales plan objectives and meets organizational expenditure requirements in conjunction with VP of marketing.
  • Manages multiple channel selling strategies.

Employment Standards

Education/Experience: Previous experience in a leadership role in sales and marketing. MBA preferred.

Skill/Knowledge: Strong product knowledge, communication, data analysis and computer skills are desired. Must have deep understanding of how online marketplaces operate. Strong analytical and problem solving skills are required. Ability to travel up to 50% of time supporting assigned tasks.

Language Ability:
Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.

Reasoning Ability:
Ability to work under pressure to effectively define problems, collect data, establish facts, and draw valid conclusions.

Computer Skills:
Must have expert computer skills, including the entire MS Office suite.

Work Environment Ability:
The work environment characteristics described below are representative of those an employee encounters while performing the essential functions of this job.

Physical Demands:
This position requires the ability to drive, rent rental cars and hotel rooms, and fly to visit dealers. Must be able to read and comprehend and have sufficient hearing to determine audio characteristics as well as support telephone, office and event communications.

Must also be able to bend, push, pull, and reach above head, forward and from side to side to move or access products required for use from the retailer, warehouse, or other location. Requires daily and constant use of hands, arms, and wrist movement for PC and telephone work. Must be able to read and comprehend what is read as well as have sufficient hearing to determine audio characteristics, support telephone, office and event communications.

This job specification should not be construed to imply that these requirements are the exclusive standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as may be required by their supervisor.

This is an exempt salary position. Pay periods are bi-weekly. Company offers excellent salary, and benefit package will include medical, dental, vision, 401(k), and much more. If interested, please send resume with salary history to employment@rolandus.com. NO AGENCY PHONE CALLS, PLEASE.



District Sales Manager — Professional A/V

Division: Sales
Territories: Southeast (North Carolina, South Carolina, Georgia, Alabama, Mississippi, Tennesee)
Reports To: National Sales Manager

Summary Description

As the first point of contact to assigned resellers, direct customers and system specifiers in the territory, the District Sales Manager provides valuable resources in support of Roland’s products, strategy, and objectives to the resellers and direct customers. The District Sales Manager (DSM) is responsible for accurate analysis of market-by-market territorial sales potential, establishing distribution for all product groups, developing the Roland reseller and customer’s business, monitoring sales results, and meeting company established individual sales budgets and objectives. The DSM will train reseller salespeople and system designers, assist with system designs and specifications, and help resellers with demonstrations to their customers and develop and implement Roland Sales Programs as requested and approved by management for Roland’s Professional A/V Division.

Duties and Responsibilities

  • Achievement of monthly sales budgets
  • Submit timely and accurate written reports (possibly including, but not limited to, dealer reports, bi-monthly market reports, sales forecast reports and travel itineraries) as requested by VP Sales and Marketing.
  • Achievement of marketing and sales objectives (Examples: tracking of new dealer activity, channel strategy goals, specification targets, dealer feedback, etc.) as assigned.
  • Maintain current credit accounts with dealers, assisting in the collection of money which is past due and obtaining current financial information from dealers as requested.
  • Visit existing and competitive resellers and direct customers and system specifiers on a regular schedule and conduct all business activity within the framework of Roland stated marketing philosophies. Travel should include an appropriate amount of reseller, direct customer, specifier, training, and prospect visits as directed by the National Sales Manager.
  • Develop and maintain relationships with key influencers in the territory including profiled customers and partner facilities

Employment Standards

Education/Experience: Previous successful live sound and event video product experience is required along with previous experience in system based, value engineered sales.

Skill/Knowledge: Strong sales, product demonstration, communication, and computer skills are desired. Strong analytical and problem solving skills are required. Ability to spend travel up to 75% of time supporting the tasks assigned to you.

Language Ability:
Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.

Reasoning Ability:
Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions.

Computer Skills:
Must be fluent in MS Office suite (Word and Excel). Knowledge and usage of computer programs that apply to live sound and video products.

Work Environment Ability:
The work environment characteristics described below are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Physical Demands:
This position requires the ability to drive, rent rental cars and hotel rooms, and fly to visit dealers. Must be able to read and comprehend and have sufficient hearing to determine audio characteristics and vision to determine video qualities as well as support telephone, office and event communications.

District Sales Managers will be expected to maintain a reliable vehicle for travel within territory, occasional transportation of Roland staff, and the movement of samples and products, etc.

As a District Sales Representative you will be required to provide a suitable work and storage location without cost to the company. When working from home, the Representative must be able to support customers professionally through the use of suitable internet bandwidth for browsing, conferencing and phone use. This includes the avoidance of unreasonable background noise or distraction.

Must also be able to bend, push, pull, and reach above head, forward and from side to side to move or access products required for use from the retailer, warehouse, or other location. Requires constant use of hands, arms, and wrist movement for PC and telephone work. Must be able to read and comprehend what is read as well as have sufficient hearing to determine audio characteristics, support telephone, office and event communications.

This job specification should not be construed to imply that these requirements are the exclusive standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as may be required by their supervisor.

This is an exempt salary position. Pay periods are bi-weekly. Company offers excellent salary, and benefit package will include medical, dental, vision, 401(k), and much more. If interested, please send resume with salary history to employment@rolandus.com. NO AGENCY PHONE CALLS, PLEASE.



Dealer Retail Support/Inside Sales

Division: Dealer Support
Reports To: Director of Dealer Support

Summary Description

As a member of the Dealer Support group, this position works in conjunction with an assigned District Sales Manager (DSM) to support and develop Roland’s network of dealers, helping maintain and grow dealer relationships as well as increasing revenues. Handles dealer requests and presents specials; identifies and pursues opportunities to upsell whenever possible.

Duties and Responsibilities

  • Work in partnership with assigned DSM, to accurately execute on sales development such as completing orders, reviewing account status, ensuring appropriate pricing, answering related questions, and solving problems.
  • Contact dealers with dormant accounts to identify opportunities to reactivate relationship. Work with DSM on potential strategies.
  • Accurately maintain dealer information and order records; provide related reports as requested.
  • Maintain up-to-date knowledge of all product as well as specials and programs.
  • Constantly alert to identify opportunities to upsell specials and programs to dealers whenever possible.
  • Respond clearly, effectively, and professionally to customer queries via email, phone, and chat.
  • Continually work to improve service quality to dealers and internal partners.
  • Perform other duties as required or requested.

Employment Standards

Education/Experience: High school degree or equivalent. Related experience in retail sales, preferably in the music industry. A music background in composition, performance or music production is strongly preferred.

Skills: Successful telephone skills; strong oral and written communication skills; musicianship skills, ability to apply strong analytical and problem solving skills. Computer skills are required (word processing, etc.).

Knowledge: Employee must be highly customer oriented with a helpful, friendly telephone manner to enable them to work with Super Store personnel, DSMs and all internal RUS customers. Experience with on-line computer work and ability to maneuver around/inside websites.

Physical Qualifications:
This position requires the ability to sit 40% of the day, walk 30% and stand 30%. Must be able to occasionally lift and carry up to 50 pounds. Must also be able to bend, push, pull, and reach above head, forward and from side to side to access files. Some travel may be required to attend seminars or provide support for trade shows and other events. Requires constant use of hands, arms, and wrist movement for PC work. Requires the ability to write memos, and possess good spelling skills and/or the ability to use a dictionary. Must be able to read and comprehend what is read. Basic math skills are required. Must have the ability to see well for reading, writing, and use of PC. Must have the ability to hear and speak well, for phone work and interaction with other employees, vendors and outside callers.

This job specification should not be construed to imply that these requirements are the exclusive standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as may be required by their supervisor.

This is a non-exempt position. Pay periods are bi-weekly. Company offers excellent salary, and benefit package will include medical, dental, vision, 401(k), and much more. If interested, please send resume with salary history to employment@rolandus.com. NO AGENCY PHONE CALLS, PLEASE.



Roland Corporation U.S. Internship Program

Do you live in the L.A. area and have a desire to learn and work in the music industry? Roland Corporation U.S., a leading manufacturer and distributor of electronic musical instruments, has several paid internships available for college students working toward a Bachelor’s degree.

The internships provide real-world experience in various business areas such as marketing, sales, finance, or operations, as they pertain to the music industry.

Roland is an organization of dedicated people committed to creating and distributing superior musical products. Our core values are focused on customer service, innovation, quality, and the contagious enthusiasm among our employees. If this sounds like a place you’d like to work, please submit your resume to employment@rolandus.com. Experience playing a musical instrument is a bonus.

Sales and Marketing Assistant Paid Internship

Roland Corporation U.S. is currently seeking candidates for a paid internship position (10-30 hours/week) in our Sales and Marketing departments. We are looking for self-motivated applicants that are interested in getting hands-on experience in the music business as part of the Roland team. You will learn and be involved in the sales process, the creation of retail and event materials, our social media content, and the planning of special events.

Duties will include, but will not be limited to, assistance with trafficking projects, archiving materials, print production, event preparation, marketplace monitoring, and product support. You will grow your sales and marketing skills by supporting our staff comprised of an internal and outside sales force, support of our in-house graphics, web design, print, photo/video, and product marketing teams.

If you are looking for real world video production and post-production experience, then this internship will be a great opportunity for you.

Qualifications

  • Must have reliable transportation
  • Must be able to work between the hours of 9am–5pm, M–F
  • Must work well in a team environment
  • Must be proficient with Apple computers

Video Production Internship

We are currently seeking candidates for our paid internship video position (10-30 hours/week). We are looking for self-motivated person(s) that are interested in getting hands-on experience in video production for Roland's creative marketing department. You will learn and be involved in all aspects of video production, from preproduction to post production.

You will be working in multi-camera HD video studios, video editing bays and audio recording rooms. You will get hands-on experience with HD cameras, studio lighting and grip equipment, video switchers, audio mixing boards, and of course tons of musical instruments.

If you are looking for real world video production and post-production experience, then this internship will be a great opportunity for you.

Qualifications

  • Must have reliable transportation
  • Must be able to work between the hours of 9am–5pm, M–F. Some evenings and weekends may be needed for video shoots.
  • Must work well in a team environment
  • Must be proficient with Apple computers

Previous production experience and/or being a musician is a plus.



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