Discovery & Reengagement

Once you've established a presence in Messenger, there are lots of ways to expand and reengage your audience. The following options make it easy to start conversations from ads, your website or email communications, or offline media such as fliers and in-store signs.

Ads that Click to Messenger

Drive traffic to your Messenger experience with ads that Click to Messenger. These are Facebook, Instagram, or Messenger ads that send people into a Messenger conversation with your business.

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Customer Chat Plugin

The customer chat plugin allows people to message your business while browsing your website. This allows your customers to interact with your business anytime with the same personalized, rich-media experience they get in Messenger.

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Shared content is one of the best ways for your Messenger bot to gain exposure. The Messenger Platform extends Messenger's default sharing functionality with customized share flows both in-conversation and from the Messenger webview.

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Discover Tab

The Discover tab is where people can browse and search for businesses in Messenger. Results in the Discover tab are personalized to each person, and organized by category, recent activity and featured experiences.

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m.me Links

M.me links are URLs that send people directly into a conversation with your business in Messenger. When the link is clicked, a conversation is automatically opened on messenger.com or in the Messenger mobile app.

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Send to Messenger Plugin

The send to Messenger plugin renders a button on your website that allows a person to opt-in to receive messages from you on Messenger. This is useful for providing follow-up at a later time, such as confirmations and updates.

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Checkbox Plugin

Include the checkbox plugin in forms on your website to allow people to opt-in to receive messages from you on Messenger. This is useful for providing follow-up at a later time, such as confirmations and updates.

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Message Us Plugin

Use the message us plugin on your website to automatically render a button that opens a conversation with your business in Messenger.

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Messenger Codes

First of all, they look cooler than QR codes. Second, Messenger Codes are a great, visual way to raise awareness of your Messenger bot in the online and offline world. All someone has to do is scan the Code to start a conversation.

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