Webchat
Turn website clicks into customers.
Take the conversation offline.
Respond to your website visitors via text and get the flexibility you both need to keep the conversation going.
Quickly capture leads
Save your visitor’s name and phone number the second they send a message on your site.
Easily stay connected
Stop waiting by the computer for a customer’s response and take the conversation on the go.
Talk on their terms
ICYMI: Your customers want to text you. Chat with them on their preferred channel.
A limitless approach to chat.
Maximize your dollar
You spend time and money getting visitors to your website. Put your investment to work by capturing their information right away.
Convert more visitors
Give your visitors easier access to engage with you. 99% of texts are opened, making it a more effective way to convert.
Make it mobile
Don’t restrict your visitors to their computers. Let them respond wherever they are and follow-up any time you want.
Convenient down to the last detail.
Managing Webchat is simple for you and your team.
- Respond to Webchat from your Podium inbox
- Assign messages to specific employees
- Easily identify read and unread messages
- Automatically direct visitors to the right location
- Manage everything from your phone or desktop
Why use Webchat instead of traditional live chat software?
Did you know most website traffic happens on mobile phones? Unlike live chat software, Podium Webchat is made for texting and browsing on-the-go. In fact, most Webchat users see 8x more inbound opportunities than they did with live chat software.