Frequently Asked Questions
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2. Is membership free?
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3. How long does the account activation process take?
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4. I didn't receive my account activation code or password.
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5. I can't log in / I forgot my password, what should I do?
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6. How can I change my username / password?
DOWNLOAD / IMAGE USE RELATED QUESTIONS
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7. Are these images really free?
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8. Can I use these images for...
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9. Can I get permission to use image #xxxxx?
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10. How can I search for a photo by its number of file name?
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11. How can I contact an artist?
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12. I contacted a user but I got no reply. Can you help?
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13. I can't find a photo I downloaded or not allowed to view it again.
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14. When I try to download a file I get a webpage.
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15. Do you have a lightbox / favourites feature?
CONTRIBUTOR QUESTIONS
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16. How long does it take to approve my images?
This may take a few hours / few days depending on how many images we have in the queue. The administrators checking your images are volunteers who do this in their free time. Thank you very much for your patience.
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17. Why did my images get rejected?
Photos are usually rejected due to excessive noise, blur, logos or trademarks etc. but there are a number of other reasons as well, and there are certain topics we don't like that much. If you want to know the rejection reason for a specific image just hover over the orange dot next to the image at My photos. You can learn more about upload rules here and we explain rejections here.
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18. Can I sell my images on freeimages?
No, you can't. It's against the site spirit and it's not allowed by the Terms of use. If you'd like to earn money with your images you can iStockphoto. They accept photos, illustrations, audio, and footage as well!