You can use Google One storage space on Google Drive, Gmail, and Google Photos. Check if Google One is available for your account, and how much it costs.
Find your storage space
- On your computer, go to Google One.
- On the left, click Storage.
- To check storage used by each family member, next to "Family," click the Down arrow
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.Update your Google One membership
You can select a storage plan with more or less storage space than you have now. You can also switch your storage plan to a monthly or annual subscription.
Change your Google One plan
To switch to a different Google One plan:
- On your computer, go to Google One.
- On the left, click Settings
Change storage plan.
- Select a downgrade plan:
- To add more storage space, choose a plan under "Upgrade options."
- To pay for less storage space, choose a plan under "Downgrade options."
Tip: If you don't find a downgrade option, you're already on the lowest plan.
- Confirm the new plan pricing and payment date. Then, click Continue.
- Select your payment method and click Subscribe.
Change storage plan.Switch your payments to monthly or yearly
Google One members can choose either a monthly or yearly subscription on the Google One website. Yearly (annual) plans normally cost less overall.
Choose a payment plan
- On your computer, go to one.google.com.
- On the left, click Settings
- Based on your current plan, choose an option:
- Your current plan is Monthly: Click Change to yearly plan.
- Your current plan is Yearly: Click Change to monthly plan.
- Review and confirm the new plan pricing and details, then click Continue.
- Review your payment method and click Subscribe.
Members can also switch to monthly or yearly plans while they upgrade or downgrade a plan.
Stop paying for storage & cancel Google One
If you don't want to pay for extra storage anymore, you can end your Google One plan.
- On your computer, go to Google One.
- On the left, click Settings
- To confirm, click Cancel membership.
You should get a confirmation that your subscription is cancelled.
Learn more about canceling your Google One membership.
Get help & fix issues with storage
By default, family members can use as much of the available storage as they want. If someone is using too much storage, ask them to clear some of their storage.
If you don't want to share your storage with your family, learn how to stop sharing Google One.
Your storage space didn't change after you upgraded
If you change your storage limit, it can take up to 24 hours for the changes to apply to your account.
A Google One membership replaces your current paid storage plan. The storage from your Google One membership becomes your new storage limit. It isn't added on top of your existing paid storage.
If you got storage as part of a promotion, you'll keep the extra storage.
Learn more about how Google One works with existing storage.
Not all files count against your storage space. For example, emails in your Gmail's Trash don't take up storage, but files in your Drive's Trash do.
You can’t send or receive emails after the upgrade
- Sign out of your Google account, then sign back in.
- Send a test email to yourself.
- If that doesn’t work:
- Open an incognito window and log into your Gmail account there. Then try to send an email.
- Use a different browser like Internet Explorer or Firefox to open your Google account. Try to send an email.
If you still can’t send messages, wait 24 hours and try again.
All your files will stay safe, but you won't be able to store anything new. For example:
- Gmail: You won't be able to send or receive messages. Messages sent to you will be returned to the sender.
- Google Drive: You won't be able to sync or upload new files. Syncing between your computer's Google Drive folder and My Drive will stop. You can still create Google documents because they don't take up any storage space.
- Google Photos: You won't be able to upload photos in their Original Quality. If you want to add any more photos, you can either upload or back up in High Quality (lower resolution), or turn off backups.
