British Gas
2.7star
56.1K reviews
1M+
Downloads
Everyone
info
About this app
You want to spend time enjoying your home, not running it. And our app is here to help you.
Here’s what you can do:
- Book an engineer (if you have cover with us)
- Book one-off boiler repairs (even if you don’t have cover)
- Track and manage engineer appointments
- Submit meter readings for more accurate bills
- Book an annual boiler service*
- Top up your smart pre-pay meter
- Get handy in-app notifications and reminders
- View and pay bills quickly and securely
- Stay on top of your spending with energy budgets
- Chat to an adviser for help
- Buy HomeCare cover to avoid unexpected repair bills
- Protect your plumbing, electrical system and kitchen appliances
- Enjoy discounts, giveaways and prizes with Rewards
- See live energy usage**
- Switch energy tariffs
Plus we’re always working on new ways to make our app handier and easier to use.
**Requires a Trio II Smart Energy Monitor
*Your annual services may be more than 12 months apart
Here’s what you can do:
- Book an engineer (if you have cover with us)
- Book one-off boiler repairs (even if you don’t have cover)
- Track and manage engineer appointments
- Submit meter readings for more accurate bills
- Book an annual boiler service*
- Top up your smart pre-pay meter
- Get handy in-app notifications and reminders
- View and pay bills quickly and securely
- Stay on top of your spending with energy budgets
- Chat to an adviser for help
- Buy HomeCare cover to avoid unexpected repair bills
- Protect your plumbing, electrical system and kitchen appliances
- Enjoy discounts, giveaways and prizes with Rewards
- See live energy usage**
- Switch energy tariffs
Plus we’re always working on new ways to make our app handier and easier to use.
**Requires a Trio II Smart Energy Monitor
*Your annual services may be more than 12 months apart
Updated on
Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
No data collected
Learn more about how developers declare collection
Data is encrypted in transit
You can request that data be deleted
2.7
56.1K reviews
Christopher Heatley
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July 10, 2022
Although occasionally quirky, which I suspect is the meter technology, not the app, the ability to remotely top-up and book a service visit is excellent. Overall quick and easy. Updated app is a little easier to use, but communication with the home hub still a bit off. Still no idea how much electricity I've used 😕
Guy Swinburn
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August 30, 2022
After having not being able to login for a year+ This app is starting to improve and be more useful, especially with fingerprint login. . . credit balance is still massively out of date always, if this was kept up to date a little more regular, it would help keep track of balance while away from home.. But on a whole, it now works and makes life much easier for topping up your energy. 30/8/22
5 people found this review helpful
Angie McMullin
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August 19, 2022
Total waste of my time. Doesnt work in the evening. Couldnt submit a meter reading, no usage information. Keeps coming up with try again later. It's been like this for at least 12 months. I want an app that does all it says it can do. For such a massive company the IT is appalling. Quick to take the money but not as quick to invest it in IT that works. So frustrating its untrue.
51 people found this review helpful
What's new
We are continuing our quest to make our app more stable, but recognise we have more work to do. In this version then, you will see more features launch their website equivalents where they should load faster.
We've also made further fixes to tariff information, ensuring customers costs are mapped better against their consumption.
Top tip: keep notifications switched on to get the latest news.
We've also made further fixes to tariff information, ensuring customers costs are mapped better against their consumption.
Top tip: keep notifications switched on to get the latest news.
