I forgot my password for Firefox Account and I can't log into the VPN or Private Network
If you’ve forgotten your Firefox Accounts password, reset it to a new password, then log in to the VPN with your new password.
Unable to make video calls while Firefox Private Network is on
Real-time communication sites, like Skype for Web, Google Hangouts and Slack might not work when Firefox Private Network is activated.
Firefox Private Network crashes when I send files over an encrypted file transfer
There is a known issue that will cause Firefox to crash when you send files using an encrypted file transfer service while Private Network is on.
Will Firefox Private Network slow down my browser?
Private Network should have minimal effect on your browsing speed. Send us feedback if you're experiencing problems.
I'm having problems with some websites when I use Firefox Private Network
How to report issues on websites that aren't real-time communication sites.
"Bad request" error on the Firefox Private Network extension
How to resolve the "Bad request" problem when logging in to Firefox Private Network.
Help, I still have questions about Firefox Private Network
How to contact us directly if you're having problems with Private Network.