Best Health Insurance Companies For 2020

In every respect, they are good, professional and committed to customer service.

The prices are the best.

I would recommend them to family and friends without any hesitation.

Centene, a St. Louis-based insurer, made its name as a Medicaid managed care payer. It's the largest Medicaid managed care insurer in the US. In recent years, the insurer expanded into the Affordable Care Act marketplace and Medicare Advantage. Centene now offers Medicaid in 24 states, Medicare Advantage in 19 states, Affordable Care Act plans in 20 states, as well as TRICARE and correction facilities offerings.

Centene ranked number one in its first year in the Best Health Insurance Companies survey. Centene received the top mark across the board: claims, price, customer service and website/app. A whopping 89% of Centene members said they would recommend the insurer to others. That number led the field. Centene also showed support across multiple age groups. Millennials and Baby Boomers ranked Centene as the top health insurer. Generation Xers voted it as number two. It also ranked number one across each region except the west where it took second place.

Good coverage, great copayments. I am glad I have options for doctors and offices.

They are very straightforward and you should never hesitate to ask questions. I would recommend it because they make it very easy. I love that they respond very quickly to emails and always answer/solve any questions/problems/concerns anytime I call or email.

Premiums are fair, deductibles and copays are reasonable, a well-known name and company with an excellent reputation.

BCBS of NC's PPO network includes 96% of medical doctors and 99% of general acute-care hospitals in the state. BCBS of NC also offers BlueCard coverage outside of North Carolina. In other words, you can still get in-network care outside of the state. The insurer is part of the larger Blue Cross Blue Shield Association with 35 other Blues plans.

Blue Cross and Blue Shield of North Carolina finished second for website/app and third for claims, price and customer service. More importantly, 82% said they recommend the insurer. Ninety-six percent of BCBS of NC members said they plan to renew.

This company is like a warm blanket that covers up all your insecurities when it comes to being healthy and having resources.

They are a great company, good online resources, and always helpful when it comes to problems that arise.

This company has a great reputation and offers a great array of services. It has great prices and is easy to talk to someone and find what you need.

Cigna has grown its employer plan market in recent years as other health insurers have focused more on Medicare Advantage and Medicaid. Cigna now owns the pharmacy benefit manager Express Scripts. Health insurers have increasingly moved into the pharmacy benefit manager business as a way to streamline costs. Members might not notice whether a pharmacy benefit manager is in-house, but it can allow the insurer to contain costs.

Cigna performed best for customer service (second) and website/app (third). Seventy-five percent of Cigna members said they would recommend the insurer and 93% said they plan to renew. Those numbers were both in the middle of the road. Millennials ranked Cigna as the second best health insurer, while it ranked near the bottom for Baby Boomers.