THIS SITE IS OWNED AND OPERATED BY DURHAM ASSOCIATES LTD.
DURHAM ASSOCIATES LIMITED IS A COMPANY REGISTERED IN ENGLAND UNDER THE NUMBER 1558160 The registered address is The Old Brewery, Castle Eden, County Durham, TS27 4SU.
DURHAM ASSOCIATES WILL process personal information only in strict compliance with the Data Protection Act 2018 (as amended), the Privacy and Electronic Communications (EC Directive) Regulations 2003 and other associated data protection legislation. Your visiting this web site constitutes acceptance of and consent to the practices set out in this Privacy Policy. If you do not agree with any of the terms as set out in this Privacy Policy then you should cease using this web site immediately.
DURHAM ASSOCIATES reserves the rights to change this Privacy Policy at any time by posting an updated version on the web site. The date that the web site was last updated is shown at the bottom of this web page. Your continued use of this site after an updated version is posted constitutes your acceptance of and consent to the practices set out in this Privacy Policy as modified.
WHAT DATA WE COLLECT
We collect both non-personal and personal data on an ongoing basis.
Personal: - IP address - Email address - Telephone number - Address - Demographic details - Behavioural data (what you are interacting with on our site) - Device data (e.g. Phone, desktop, tablet)
Non-personal: - Web browser details, operating system data, date and time stamps.
We collect your personal data in various ways: • directly from you, when you sign up for our services and when you browse our sites • personal data we generate about you, e.g. personal data we use to authenticate you, or personal data in the form of your IP address or your preferences • personal data we collect from third parties, e.g. personal data that helps us to combat fraud or which we collect, with your permission, when you interact with your social media accounts
Your personal information is not collected from you automatically, simply as a result of your accessing this web site. It is only collected on a voluntary basis, resulting from your own input of this information. The only information that is collected automatically when you access this web site is the IP address of the computer that you are using. For more information on IP addresses, please see below.
We will also collect information on our server logs from your browser including your IP address, web-browser details, operating system details, and your activities whilst on the Website together with information about other websites that you have visited either before or after you have entered onto the Website.
If you register your personal details with this web site, it is only known t DURHAM ASSOCIATES Limited and the companies it owns, data processors who are contracted to DURHAM ASSOCIATES only where there is specific need to process the data, THE OTHER WEBSITES WITHIN THE DURHAM ASSOCIATES GROUP and IF YOU EXPLICITLY CONSENT, THIRD PARTY PARTNER BRANDS. If you choose to register, DURHAM ASSOCIATES will request information such as your name, email address, address, telephone number or other contact details as required. This information will then be held by DURHAM ASSOCIATES as it is necessary for DURHAM ASSOCIATES to carry out the services for which you registered. DURHAM ASSOCIATES also use this information to improve the function of the web site and to prevent any abuse to the web site. This information will not be kept indefinitely, only for the statutory period allowed under the Data Protection Act 2018 (as amended).
DURHAM ASSOCIATES will also keep any correspondence you send whether by email or standard mail. This correspondence will not be kept indefinitely, only for the statutory period allowed under the Data Protection Act 2018 (as amended).
HOW IS YOUR DATA USED?
We use personal data collected through our sites and apps only when we have a valid reason and the legal grounds to do so. We determine the legal grounds based on the purposes for which we have collected your personal data. The legal ground may be one of the following:
Consent: For example, where you have provided your consent to receive marketing emails from us. You can withdraw your consent at any time. In the case of marketing emails you can withdraw your consent by clicking on the “unsubscribe” link at the bottom of the email.
Performance of a contract with you (or in order to take steps prior to entering into a contract with you): For example, where you have purchased a product from us and we need to use your contact details and payment data in order to process your order and deliver your product.
Compliance with law: In some cases, we may have a legal obligation to use or keep your personal data.
Our legitimate interests: Where it is necessary for us to understand our readers, promote our services and operate our sites and apps efficiently for the creation, publication and distribution of content online. Examples of when we rely on our legitimate interests to use your personal data include: 1. when we analyse what content has been viewed on our sites, so that we can understand how they are used and improve our content 2. to show you personalised advertising by identifying your interests and to create “segments” of particular types of audiences so that we may show you advertisements that may be more relevant to your interests and the ‘’segments’’ you may be in. These ‘’segments’’ are also used to inform the building of custom audiences so that we can identify our audience across third party websites, such as social media platforms like Facebook. 3. for internal administrative purposes related to when you use our services - such as our accounting and records - and to make you aware of any changes to our services 4. to collect and log IP addresses to improve the website and monitor website usage 5. to personalise our services (for example, so you can sign in) by remembering your settings, and recognising you when you sign in on different devices 6. enabling you to share our content with others using social media or email 7. when responding to your queries and to resolve complaints 8. for security and fraud prevention, and to ensure that our sites and apps are safe and secure and used in line with our terms of use
WHO WE SHARE YOUR DATA WITH
We use third-party advertising companies to serve ads when you visit our Web site. These companies may use aggregated information (not including your name, address, email address or telephone number) about your visits to this and other Web sites in order to provide advertisements about goods and services of interest to you. If you would like more information about this practice and to know your choices about not having this information used by these companies, please see: http://www.networkadvertising.org/managing/opt_out.asp
The Sportnetwork websites use Quantcast to enable you to control which of our advertising partners can use your data to offer targeted advertising. To alter your preferences click the ‘Privacy’ link in the bottom corner of any page.
All the information that DURHAM ASSOCIATES sites collect via the web site or correspondence is used to help DURHAM ASSOCIATES understand more about who uses the web site and to help improve the web site and the services that it offers. It will also help DURHAM ASSOCIATES to send communications to you that may be of interest. We do share information about users with third parties order to promote, sell or enhance the products and services we provide but we only disclose such information in an aggregated or anonymised form so that the information is incapable of identifying you as an individual, unless you have given us prior consent to do so.
We take the privacy of our users very seriously, we do not rent, sell or share your personal data with other people without gaining your consent to do so. However, in limited circumstances, your personal data may be passed to a third party in any one of these circumstances without explicit consent:- • If DURHAM ASSOCIATES Limited have a duty to do so or if the law allows or requires DURHAM ASSOCIATES Limited to do so; • If DURHAM ASSOCIATES Limited or its assets are sold to or purchased by another company or person; • To affiliated businesses or subsidiary or parent companies of DURHAM ASSOCIATES Limited. • If DURHAM ASSOCIATES Limited wishes to or is required to pass on your information to a third party in these limited circumstances, it will send an email notice and give you the opportunity to opt-out.
DURHAM ASSOCIATES Limited may use the personal information that you have provided to contact you by any of the methods which you input. If you have provided us with your email, you will be added to DURHAM ASSOCIATES newsletter database and you will receive content, news and additional information about new services, features or products from the site your signed up via in the DURHAM ASSOCIATES group and other sites within DURHAM ASSOCIATES group. If you do not want to be contacted in this way then please click where indicated when you are completing any of the online forms where you initially input your personal details, by changing your personal details on the [“personal details”] page when you are logged on to the web site, or by contacting DURHAM ASSOCIATES Limited via the contact page at any time after submitting your personal details. As the Internet is a global network, there may be instances when your personal data travels across international borders. This may include transfers outside the EU and the EEA. If you do voluntarily input any personal information via this web site or send correspondence, then in doing so you are authorising DURHAM ASSOCIATES Limited to transfer your personal data in this way.
DOES DURHAM ASSOCIATES LIMITED USE COOKIES OR WEB BEACONS?
Like many web sites, this web site does use cookies. This enables DURHAM ASSOCIATES Limited to provide you with a more personalised service. Cookies are small text files that are transferred from a web site by your web browser and stored on your computer. The cookie is then used by that web site to remember who you are from your last visit to that web site. The information that the cookie holds will typically consist of the domain name of where the cookie came from, how long the cookie will remain on your computer before it expires and a unique value assigned to the cookie which is made up of a randomly generated number. A Cookie may also contain your “log in” information that will allow you to log in automatically when visiting the web site. Cookies are not computer programs, they cannot read any information from your hard drive and they do not disseminate viruses. You can set your web browser to reject cookies, though please be aware that the Sportnetwork web site may not function correctly if you do this. For more information about cookies, including how to disable them, please go to www.allaboutcookies.org. Some of the web pages of the web site may contain “clear gifs” or “web beacons”. These are used to count the number of users who access those pages and only collect information relating to the time, date and the page that was visited. They do not carry any personal information and are only used to track how effectively certain aspects of the web site are performing.
HOW WE MAY CONTACT YOU
Service communications From time to time we may send you service emails, SMS or direct mail, for example, telling you the privacy policy has been updated. Marketing communications and editorial newsletters Where you have given us your email address and or phone number, we may send you marketing communications containing news and content we think may interest you. This from time to time may contain offers from brands we partner with. If you have given us explicit consent to do so, we may additionally send you communication purely featuring content from brands and partners we work with which we believe is relevant to you, in this case your permission would have been gained. Depending on your marketing preferences, this may be by email, phone, SMS or post. You can decide not to receive these emails at any time and will be able to “unsubscribe” directly by clicking a link in the email.
Responding to your queries or complaints
If you have raised a query or a complaint with us, we may contact you to answer your query or to resolve your complaint.
IP ADDRESSES The IP address of the computer you use to access this web site is automatically provided by your browser each time you view the web site. If you provide any personal information via this web site then the IP address of the computer you are using at the time you provide this information will be stored by DURHAM ASSOCIATES Limited. IP addresses may be used by DURHAM ASSOCIATES Limited for various reasons, including but not limited to differentiating between users from different geographical locations or to help with technical problems that may relate to certain groups of IP addresses.
CUSTOMER AND CITIZEN DATA RIGHTS
As prescribed within data protection regulations, you have specific rights connected to the provision of your personal data to DURHAM ASSOCIATES using this website. These include your rights to request we: • confirm to you what personal data we may hold about you, if any, and for what purposes • change the consent which you have provided to us in relation to your personal data • correct any inaccurate or incomplete personal data which we may hold about you • provide you with a complete copy of your personal data for you to move elsewhere • stop the processing of your personal data, whilst an objection from you is being resolved • permanently erase all your personal data promptly, and confirm to you that this has been done (there may be reasons why we may be unable to do this). Please note that the right to erasure is not an absolute right and should you wish to be removed from marketing lists, your email/telephone/address will be held on file as suppression to ensure we honour your unsubscribe request. If DURHAM ASSOCIATES does not address your request, or fails to provide you with a valid reason why we have been unable to do so, you have the right to contact the Information Commissioner’s Office to make a compliant. They can be contacted via their website (www.ico.org.uk) or by telephone 0303 123 1113.
HOW SECURE IS MY PERSONAL INFORMATION?
The security of your personal information is very important to DURHAM ASSOCIATES Limited and it takes all steps it deems reasonably necessary to ensure such security. However, the transmission of data over Internet cannot be guaranteed to be completely secure and failsafe. As such, DURHAM ASSOCIATES Limited is not able to warrant or guarantee the complete security of any personal information that you provide and it is important that you are aware that providing any such information is done so entirely at your own risk.
FURTHER INFORMATION
If you would like to update your personal information held by DURHAM ASSOCIATES Limited or you have any dispute regarding the use and storage of your personal information by DURHAM ASSOCIATES Limited or you have any comments or questions on this Privacy Policy please contact DURHAM ASSOCIATES Limited:
info@da-group.co.uk
DURHAM ASSOCIATES Limited
The Old Coach House
Castle Eden
County Durham
TS27 4SU
Updated April 2021