How Do I...?
Learn About My Library Card Status
You can view your library card status in your My CPL account or by calling (312) 747-INFO. Your status describes the current standing of your library card but is not related to the "renewal date" of your library card.Good means your card is currently in good standing and that you have access to all library services that apply to your card type. This includes checking out materials, accessing electronic resources, and placing holds or renewing materials online. There are no fines, fees, overdue materials, or lost items associated with your library card.
Restricted means that there are fines, fees, overdue materials, or lost items associated with your library card. Library services are restricted until all issues are resolved. You can view these items through your My CPL account. Please visit any library location for assistance in resolving these issues.
Information Request means that the Chicago Public Library (CPL) does not have complete information for your library card account. All library services are still available and CPL requests that you update your personal information on your next visit.