Guarantees | HostiNux.Com

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Since our inception, we have been creating the ideal hosting experience, and platform with one common goal: to maintain a reliable service. Based on our historically robust infrastructure, we are proud to guarantee that our uptime will never drop below 99.9%*. A guarantee based on reality... who would have thought?!

Service Quality Guarantee
We guarantee that we'll provide quality service, specifically:

99.9% Uptime Guarantee If HostiNux fails to provide the promised 99.9% uptime, we will credit your account with a month's hosting costs, as we guarantee an impressive minimum network uptime of 99.9%.	Anytime Money Back Guarantee Your satisfaction or your money back! If you decide to cancel your account at anytime HostiNux will refund you for the remainder of your term.
Real People We guarantee that you will be able to reach us and speak with a real human being, someone who speaks English and can answer your questions, fix your problems and help you resolve your issues	24/7 Phone & Email Suppport And when you do contact us, we'll answer your email quickly (e-mail response times generally are under 20 minutes) and pick up the phone quickly (our average hold time is under 3 minutes).

How does reseller hosting work?

After signup you will be given access to the HostiNux reseller control panel, Web Host Manager. WHM will allow you manage and provide your customers with their own user control panels (cPanel) which will enable them to create and modify their own web sites. Once your customer is logged into cPanel they are able to control sub domains, email addresses, passwords and much more without requiring any assistance! In the event that you encounter any difficulties, we're available 24/7/365 to help.


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