Roland - Company - Employment Opportunities

Employment Opportunities

Roland Corporation U.S.

One of the leading music products companies in the industry, Roland Corporation U.S. has employment opportunities for dynamic, resourceful, results-driven individuals determined to make a difference in contributing to our success.

We are an organization of dedicated people committed to creating and distributing superior musical products. Our core values are focused on customer service, innovation and creativity, quality, and the contagious enthusiasm among our employees.

We have an excellent benefit package, as part of our total compensation, which includes medical, dental, vision, life insurance plans, disability plans, vacation and holiday pay, and a great 401(k) plan.

Roland Corporation U.S. is an Equal Employment Opportunity employer. In accordance with the Americans with Disabilities Act, please contact the Human Resources department if at any time during the interview process you feel a reasonable accommodation is required to facilitate the interview or job functionality.

Roland does not accept unsolicited resumes from any sources other than from the candidates themselves.

Please send all resumes to employment@rolandus.com.

Current Openings

Director of National Accounts

Division: Sales
Reports To: Vice President Sales, Roland
Location: Los Angeles, CA

Summary Description

The Director of National Accounts is required to manage all aspects of the account relationships and is ultimately responsible for ensuring proper brand representation, achieving budgets and developing and executing strategic initiatives.

Ensures proper brand representation at point of sale
Drives sell in and sell through strategy working with product management and marketing communications
Leads staff training efforts to ensure the knowledge at point of sale
Works with Roland marketing to develop promotional calendar and execute promotions utilizing all account marketing vehicles and in store resources
Ensures visual merchandising plan and standards are complied with
Uses inventory analysis tools and skills to recognize additional turn opportunities and address issues
Leads P.O.S. execution including visual merchandising, staff knowledge, staging and maintenance
Facilitates effective bidirectional communication between the Roland Corporation and the account organization
Maintains excellent communication with all key account personnel
Works closely with Roland Corporation U.S. and global staff and resources to ensure all tasks are completed in a timely efficient manner

Required Skills

Microsoft office, business analytics and management software tools
Exceptional sales, customer service, and account management skills
Attention to detail, the ability to follow through, and the ability to take direction
A self-starter that can work independently and as part of larger team
Efficiency minded with the ability to juggle multiple tasks across multiple account points
Supervisory experience with an interest in mentoring and training others
Ability to gain comprehensive knowledge of Roland/BOSS/V-MODA product offering and positioning to effectively convey features, benefits, positioning and business proposition
Excellent written and verbal communication/presentations skills. Copy writing experience a plus.
Ability to gain a working knowledge of Propriety Business Systems and Project Management Software within Roland Corporation and the Account Organization.
Able to work cross-functionally with Sales-Ops, Supply-chain, Marketing Communications, Product Management, R&D, IT and Distribution to achieve goals.
Strong prior National Account / Mass Merchant experience and relationships necessary.

Employment Standards

Education/Experience: Previous key account management, successful retail music sales and/or successful wholesale music sales experience is required with understanding of sales planning, managing profitability and achieving sales results.

Language Ability:
Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.

Reasoning Ability:
Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions.

Computer Skills:
Must be fluent in MS Office suite (Word and Excel). Knowledge and usage of computer programs that apply to electronic musical instrument applications (e.g., Digital Audio Workstations, Editor/librarians, and programs made to connect to physical instruments).

Work Environment Ability:
The work environment characteristics described below are representative of encounters while performing the essential functions of this job.

Physical Demands:
Must be able to read and comprehend and have sufficient hearing to determine audio characteristics as well as support telephone, office and event communications.

Required to provide a suitable work and storage location without cost to the company. When working from home, must be able to support customers professionally through the use of suitable internet bandwidth for browsing, conferencing and phone use. This includes the avoidance of unreasonable background noise or distraction.

Must also be able to bend, push, pull, and reach above head, forward and from side to side to move or access products required for use from the retailer, warehouse, or other location. Requires constant use of hands, arms, and wrist movement for PC and telephone work. Must be able to read and comprehend what is read as well as have sufficient hearing to determine audio characteristics, support telephone, office and event communications.

This job description should not be construed to imply that these requirements are the exclusive standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as may be required by their supervisor.

This is an exempt salary position. Pay periods are bi-weekly. Company offers excellent salary, and benefit package will include medical, dental, vision, 401(k), and much more. If interested, please send resume with salary history to employment@rolandus.com. NO AGENCY PHONE CALLS, PLEASE.

Dealer Support — Key Accounts Assistant

Division: Sales & Dealer Support
Reports To: Director of Dealer Support

Summary Description

This position is responsible to assist the Key Account Representative in the processing of key accounts “Super Store” orders (for example: Guitar Center, Sam Ash, Sweetwater, B&H, Amazon, Musician’s Friend, etc.). Accounts are high-volume and moderately to highly complex in scope.

This position is based in Los Angeles, CA.

Duties and Responsibilities

Processes inventory requests including, dealer orders, product allocation, transfer requests, and employee purchases. Continuously track orders including product from various factories and coordinate with warehouse and dealers on shipments.
Communicates with dealers regarding shipping, inventory, change in orders, delays.
Facilitates tracking, shipping and return to inventory for items such as demonstration units; processes Return Authorizations and related paperwork.
Maintains electronic and hard copy documents, forms, and related paperwork.
Will require support to the high volume dealers whether by telephone or e-mail.
May perform other duties or projects as requested.

Employment Standards

Education/Experience: High School diploma and some college courses preferred with 3-5 years of related experience.

Skills: Ability to accurately enter data at 40-50 words per minute. Intermediate knowledge of computer applications such as Microsoft Word, Excel, and database software. Industry experience a plus. Must have problem solving skills.

Knowledge: Employee must be highly customer oriented with a helpful, friendly telephone manner to enable them to work with Super Store personnel, DSMs, and all internal RUS customers. Experience with online computer work and ability to maneuver around/inside websites.

Physical Qualifications
This position requires the ability to sit 60% of the day, walk 30% and stand 10%. Must be able to occasionally lift and carry up to 20 pounds. Must also be able to bend, push, pull, and reach above head, forward and from side to side to access files. Some driving is involved to attend seminars. Requires constant use of hands, arms, and wrist movement for PC work. Requires the ability to write memos, and possess good spelling skills and/or the ability to use a dictionary. Must be able to read and comprehend what is read. Basic math skills are required. Must have good eyesight for reading, writing and use of PC. Must have good hearing and be able to speak clearly, for phone work and interaction with other employees, vendors and other outside callers.

This is a non-exempt position. Pay periods are bi-weekly. Company offers excellent salary, and benefit package will include medical, dental, vision, 401(k), and much more. If interested, please send resume with salary history to employment@rolandus.com. NO AGENCY PHONE CALLS, PLEASE.

Product Strategy Manager — Roland Professional A/V

Division: Pro A/V
Reports To: Vice President of Product Management - Hi Tech
Location: Los Angeles, CA

A Product Strategy Manager is responsible for sales results of a product group, particularly for the Roland Professional A/V product group. This includes the monitoring of sales numbers, communicating with R&D in Japan, travelling U.S. to understand the market trend, developing and implementing sales and marketing strategies, directing public relations when appropriate and following through on all issues pertaining to their product group. The development of marketing/sales strategies includes programs and plans which stimulate interest, support, understanding, and sales of the product among the sales force, distributors, retailers, and consumers.

Duties & Responsibilities

Product Strategy Managers develop long range growth and competitive strategies; work closely with R&D and marketing team in Japan to ensure the correct new products with features and price points to meet changing market needs and competition.
Responsible for the launching of new products, Product Strategy Managers develop strategic plans to introduce a product and then provide ongoing sales analysis to monitor and report sales results.
The Product Manager will gather and compile continuous information on all pertinent competitive products, target customers, and maintain a data base on such. This information will then be communicated to Management, DSMs, Independent Rep Firms, retailers and Roland Japan.
Responsible for the development and forecast of division operating/revenue forecast budget as well as working with Supply Chain Management division.
Responsible for setting up product information including competitive pricing while working with Operations Department to ensure correct information is available within system.
The Product Manager must have extensive in-depth knowledge of operating all Roland products in their group and maintain this level of knowledge for all new products as they are introduced.
Act as product group point person as it relates to marketing issues (Web, Video, content, Advertising, etc.) including Product Ambassador activities.
Duties include producing demos, demonstrating at trade shows, written materials, developing web content and reporting activities regularly to management.
Responsible for the education and testing of DSMs and Independent Rep Firms on product. This also includes non-Roland personnel at regional trainings, etc.
Responsible for division products for trade shows, regional training and clinics.
Responsible for managing Product Specialists and/or Clinicians in within their division.
Available for after-hours technical support to key accounts and users based on the “mission critical” nature of the products and their applications.

Key Relationships

Network of key internal and external contacts to gather market information
Customer service: consumer and customer feedback
Supply Chain: planning, inventory, purchasing
Sales: internal: relationships with sales office heads; external: relationship with top dealers
Sales Ops: align performance to goals (inventory, sales, margin), Maintain product catalog
Maintain key MI media relationships
Sales, Customer Service, Distribution, PR: first line of communication, training, responsiveness (go to person)
Mar-Coms: interacts and supports Mar-Coms Project Management for campaign development
Close interaction with European Product Managers

Employment Standards

Education/Experience: College degree desired in Marketing/Business Degree/ Bachelor’s in related field a plus, or related work experience. Successful product management experience with global products company or extensive experience in the live event production field (3+ years).

Skills: Strong communication, presentation and interpersonal skills. Excellent analytical and PC skills – Excel, Powerpoint, and Word.

Knowledge: Live video and audio event production with advanced knowledge of technical standards, workflows. Video streaming production and knowledge of enterprise video use is highly desired. Experience working with Japanese culture helpful. Must have overall knowledge of successful product lifecycle and inventory management experience. Strong relationships within MI industry a plus.

Language Ability:
Ability to read, analyzes, and interprets general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.

Math Ability:
Ability to calculate figures and amounts such as discounts, interest, commissions, proportions and percentages. Ability to apply concepts of basic algebra.

Reasoning Ability:
Ability to define problems collects data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.

Work Environment:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job the employee is occasionally exposed to outside weather conditions.

The noise level in the environment is moderate.

Physical Qualifications:

This position requires the ability to sit 70% of the day, walk 20% and stand 10%.
Must be able to occasionally lift and carry up to 40 pounds.
Must also be able to bend, push, pull, and reach forward and from side to side to access files and boxes full of product.
Some driving is involved to attend seminars.
Requires constant use of hands, arms, and wrist movement for PC work.
Requires the ability to write memos, and possess good spelling skills and/or the ability to use a dictionary.
Must be able to read and comprehend what is read.
Basic math skills are required.
Must have good eyesight for reading, writing and use of PC.
Must have good hearing and be able to speak clearly, for phone work and interaction with other employees, vendors and other outside callers.

Video Producer/Editor (Preditor)

Division: Marketing
Reports To: Manager, Video Production

Objectives

This video Producer/Editor position is a skilled, creative, and cutting edge video production person that can produce a video project from inception to completion. This includes handling video and audio pre-production, production and post-production duties. Duties include writing scripts, storyboards, operating camera, lighting, sound recording, video editing and motion graphics.

One of the main strengths needed for this position is video post-production (video editing). This includes being able to accurately convey the right message from a 10-sec commercial spot to a 10-min documentary-style piece. Skills include the mastery of storytelling, and identifying marketing motives and trends. You must be skilled and experienced with NLEs and handling various video formats and codecs and compression settings.

The other strength needed for this position is in production. This includes being able to capture and direct video shoots with creativity and style. From single camera scripted shoots to live multi-camera shoots. Skills include Directing, Cinematography, and Audio Recording. You will work with a variety of cameras and lighting rigs. You must be experienced and familiar with shooting various HD videos formats as well as have a keen understanding of audio recording.

This position is based in Los Angeles, CA.

Duties and Responsibilities

Work with the creative-team to shoot, edit, produce, mix and master videos that support marketing and sales objectives. Responsible to assist with: script writing, creating storyboards, setting up camera shots and lights, recording and mixing sound, directing content, as well as editing video and motion graphics.
May be required to go solo on location, shoot the video, bring it back to the office and edit the video according to department standards. This also includes being able to do camera work on multi-camera shoots or webinars.
Assist with sourcing and managing crews, locations and equipment based on department practices as well as time and budget requirements.
Performs set-up and tear-down, as well operation and maintenance of related equipment including lights, camera and audio.
Supports technical needs for internal and public facing multi-camera webcasts and company meetings as needed.
Helps distribute video content in support of sales and marketing objectives.
Helps maintain studio and all related equipment.
Helps organize and maintain storage of digital assets.
Travels to off-site locations for video production as needed using reliable, personal vehicle.
May be asked to work a variety of work schedules including days, nights, weekends, and holidays.
Must be able to meet deadlines.
Must be able to work on multiple projects simultaneously.
Be creative and have the drive to always do your best work for every project.
May perform other duties or projects as requested.

Employment Standards

Education/Experience: High School Diploma. Experience in a similar capacity or role. Experience in marketing and/or agency a plus. Must be able to provide a show reel.

Skills: Must demonstrate knowledge of new and current filmmaking/editing, production styles, motion graphics, music and sound design techniques. Extensive knowledge of video production and editing techniques, Strong oral and written communication skills, ability to apply strong analytical and problem solving skills. Computer skills are required. Good organizational skills and the ability to meet deadlines. Must be able to function well in a creative team.

Knowledge: Knowledge of appropriate audio and video production software (e.g., Premiere Pro, Media Composer, Final Cut Pro, After Effects, Photoshop, AI, Logic, Pro Tools). Must be very familiar with video formats, codecs, and compression technologies. Must be familiar with video lighting fixtures and various HD cameras and camera support systems.

Reasoning Ability:
Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions.

Work Environment Ability:
The work environment characteristics described below are representative of those an employee may encounter while performing the essential functions of this job.

While performing the duties of this job the employee is occasionally exposed to outside weather conditions.

Driving is required to and from video locations; a reliable vehicle is required; must have valid California Drivers’ License.

The noise level in the environment is moderate to loud.

Physical Demands:
This position requires the ability to sit 50% of the day, walk 30% and stand 20%. Must be able to regularly lift and carry up to 50 pounds. Must also be able to do the physical activities needed for transporting, setting up, and striking equipment for video shoots. Having reliable transportation is required to drive to and from video shoots. Requires constant use of hands, arms, and wrist movement for PC work. Requires the ability to write memos, and possess good spelling skills and/or the ability to use a dictionary. Must be able to read and comprehend what is read.

Basic math skills are required. Must have good eyesight for reading, writing and use of PC. Must have good hearing and be able to speak clearly, for phone work and interaction with other employees, vendors and other outside callers.

Roland Corporation U.S. Internship Program

Do you live in the L.A. area and have a desire to learn and work in the music industry? Roland Corporation U.S., a leading manufacturer and distributor of electronic musical instruments, has several paid internships available for college students working toward a Bachelor’s degree.

The internships provide real-world experience in various business areas such as marketing, sales, finance, or operations, as they pertain to the music industry.

Roland is an organization of dedicated people committed to creating and distributing superior musical products. Our core values are focused on customer service, innovation, quality, and the contagious enthusiasm among our employees. If this sounds like a place you’d like to work, please submit your resume to employment@rolandus.com. Experience playing a musical instrument is a bonus.

Sales and Marketing Assistant Paid Internship

Roland Corporation U.S. is currently seeking candidates for a paid internship position (10-30 hours/week) in our Sales & Marketing departments. The pay is $12/hour. We are looking for self-motivated applicants that are interested in getting hands-on experience in the music business as part of the Roland team. You will learn and be involved in the sales process, the creation of retail and event materials, our social media content, and the planning of special events.

Duties will include, but will not be limited to, assistance with trafficking projects, archiving materials, print production, event preparation, marketplace monitoring, and product support. You will grow your sales and marketing skills by supporting our staff comprised of an internal and outside sales force, support of our in-house graphics, web design, print, photo/video, and product marketing teams.

Qualifications

Must have reliable transportation
Must be able to work between the hours of 9am–5pm, M–F
Must work well in a team environment
Must be proficient with Apple computers