| |
Shareholders |
|
- Implementation of strategy and
performance against the strategy
- Group financial and non-financial
performance
- Return on investment
- Dividends
- Share price performance
- Sustainability
- Risk management
|
|
- Interim and annual reporting
- Quarterly production updates
- Company website
- AGM
- SENS announcements
|
| |
Employees |
|
- Safe working environment
- Fair remuneration and benefits
- Health and wellness programmes and
counselling
- Job security and opportunities for training
and career advancement
- Sustainable company performance
- Skills levels/development
|
|
- Regular employee engagement forum
meetings at the Tharisa Mine
- Tharisa Minerals newsletters and posters
- Tharisa Minerals induction and ongoing skills
development training
- Company website
- Daily supervisor/manager interaction
- Ongoing safety training on the Tharisa Mine
- Union recognition and negotiation by
Tharisa Minerals
- Tharisa Minerals wellness programmes and
campaigns
|
| |
Customers |
|
- Quality of PGM and chrome concentrates
- Price of chrome concentrates
- Delivery status
- Reliability of supply
|
|
- Regular electronic and telephonic
communication
- Customer site visits
- Commodity conferences
|
| |
South African national,
provincial and local
government |
|
- Adherence to mining legislation
- Adherence to Mining Charter
- Compliance with relevant legislation and
regulations
- Community development
- Health and safety
- Environmental impact and rehabilitation
- Employment creation
|
|
- Monthly, quarterly and annual reports to
DMR
- Regular engagement with local and
provincial government
- Scheduled and unannounced site visits by
regulators
|
| |
Research analysts and fund
managers |
|
- Availability of reliable and timeous Group
financial and non-financial information
- Regular information updates
|
|
- Roadshows and analyst briefings
- Interim and annual reporting
- Annual Report
- Company website
- SENS announcements
|
| |
Contractors and suppliers |
|
- Fair and reasonable contract terms
- Adherence to contract terms
- Quality control
- Preferential procurement policies
- Sustainability
- Payment terms
|
|
- Procurement policies and tender process
- Verbal and electronic communication
- Contract terms negotiated and agreed
- Standard contract terms for suppliers
of goods
|
| |
South African SOE service
providers |
|
- Markets for rail and energy
- Certainty of business
- Assistance in the provision of infrastructure
|
|
- Regular face-to-face meetings
- Electronic communication
- Joint task team with Transnet to
develop siding
|
| |
Labour unions (Tharisa
Minerals only) |
|
- Union recognition and ability to organise
workers
- Securing improved conditions of
employment for members
- Safe working environment
|
|
- Monthly liaison with shop stewards
- Regular contact with NUM regional
leadership
- Labour forum meets once a month
|
| |
Banks and guarantors |
|
- Scheduled return of capital and interest
- Adherence to facility contract terms
- Compliance with debt covenants
- Risk related returns
- Group operating and financial performance
- Sustainability
- Risk management
- Security for facility
|
|
- Reporting on a monthly, bi-annual and
annual basis
- Presentations and meetings with
management
- Tharisa Mine site visits by senior debt
providers at least twice a year
- Active interaction with the independent
technical consultant appointed by the senior
debt providers
- Telephonic and electronic communication,
particularly on working capital facilities
- Annual review of working capital facilities
|
| |
Tharisa Mine local
communities |
|
- Employment creation
- Local procurement
- Health and safety
- Environmentally responsible conduct and
compliance with environmental legislation
- Corporate social investment
- Skills development
|
|
- Adult education and training, learnerships
and bursaries
- Community forums
- Local upliftment and wellness programmes
and projects
|
